Building Emotional Intelligence and Its Benefits

Emotional intelligence is an important skill to have inside and outside the workplace. It not only helps you communicate but allows you to relate with those around you. This blog defines what emotional intelligence is and how you can use it every day to improve relationships!

How to Improve Your Customer Service With Emotional Intelligence
What is Emotional Intelligence

Emotional intelligence (EI) refers to the ability to perceive, control, and evaluate emotions (verywellmind). Being able to express and control your own emotions is a very vital skill. But what is also equally important is being able to understand and respond to other people’s emotions. Emotional intelligence allows you to do both of these things. Building emotional intelligence allows you to become more aware of yourself and those around you.

Components of Emotional Intelligence

Emotional intelligence is built up of many components. These include: 

  1. Perceiving emotions: This includes what is verbally and nonverbally expressed. 
  2. Understanding emotions: The ability to understand the meaning associated with the emotions we perceived. This can be tricky to navigate as verbal expressions can have multiple meanings, and non-verbal expressions can be hard to read.
  3. Managing emotions: This can be the hardest but most important component of emotional intelligence. This is the ability to respond to and manage your own emotions and react to others’ emotions.
Benefits of Building Emotional Intelligence

Lastly, there are many benefits to improving your emotional intelligence. First it will make you better at monitoring yourself. You will be able to tell what you are feeling and why you are feeling it. This allows you to specifically identify things that make you happy, sad, angry, excited, ect… You will be more aware of yourself which helps build better relationships. Secondly, it will allow you to connect with others better. Having a high level of emotional intelligence allows you to identify how others are feeling. Being able to do this then allows you to regulate your own emotions in order to respond to others. Overall this will improve your communication with others allowing you to be efficient and aware when talking with others.

If you would like to learn more about emotional intelligence check out these resources below:




Business Networking and Its Benefits

Networking is essential to building connections and opening up doors for possible job opportunities. This blog defines what networking is, how to network, and the benefits of it.

5 Tips on Effective Networking: Digitally or In-Person
What is Networking?

“Networking in business is one of the best resources for career development and professional success. A good network can provide job leads, possibilities for advancement and opportunities for personal improvement” (Indeed). Business networking includes reaching out to professionals in the industry you are interested in. This can be done through emails, phone calls, and by connecting with them on LinkedIn. One of the easiest ways to network is by attending informational events hosted by companies you want to work for. This is an effective way of networking because you can meet professionals and representatives for the company face to face.

When networking you want to build a relationship with who you are speaking with. By doing this you want to create a memorable image of yourself. When networking you want to make sure you appear professional, this includes what you wear, and say. Depending on the nature of the event you will want to dress business professional or business casual. When networking you want to relate to who you are speaking to. In relation to possible career endeavors, you want to highlight your skills and past experience. Networking is a conversation that is slightly different from an interview. Instead of bombarding who you are talking to with your skills and accomplishments, you want to weave them into the conversation.

Benefits of Networking

“Business networking benefits are the intangible gains made by communicating with other professionals in or relating to your industry” (Thebalancesmallbusiness). The benefits of networking can not be measured. Networking opens doors to connections within the industry you hope to work in. Your network can consist of essentially anyone. Your family, friends, previous co-workers, employees of companies you are interested in, professors, ect… Through building your network, the people you meet can introduce you to even more professionals within the industry. The possibilities are endless. By growing your network you will get your name out into the professional world and make connections that will last a lifetime.

To learn more click the links below:





How to Give a Presentation Online

You probably have had to give a presentation for work or school before, but since moving remote for most things, giving presentations online can seem tricky. This blog outlines some general tricks for presenting online. Zoom has become a very popular platform used to connect people for work or school, and there are many features to help you when giving a presentation.

Webinar and Online Presentation | Synapsis Creative - Made in PowerPoint
Learn about the software you will be using

Before conducting an online presentation on a platform like zoom it is important to learn about the platform and what features it offers. This blog contains tips that are common for most online meeting platforms, but each software varies slightly. This is why it is important to prep yourself and do research on how to use the platform you will be presenting on.

Screen sharing feature

Most presentations are accompanied by a slide deck. In order to keep your audience engaged and draw attention to important aspects of your presentation, you should use a slide deck like you would in an in-person presentation. By using the share screen feature, you can pull up your slide deck and present, while allowing the audience to see your slides on their computer. This feature allows for your presentation to feel normal and adds visual aspects when conducting a presentation online.

The option to mute the audience

When giving a presentation on zoom and other platforms, there is an option to mute all members besides those who are presenting. This is a great feature to use because it can eliminate the risk of someone accidentally adding background noise while you are presenting.

Password protection
Is Password Protection Really Enough?

Another amazing option for online meetings is protecting the meeting with a passcode. This can ensure no person jumps into the meeting during your presentation that is not supposed to be there. All you need to do is enable the passcode option in settings for that meeting, and send it out with the meeting link to everyone who is attending. 


While it may be tempting to stay in your pajamas or sweatshirt, appearance is still vital. You want to dress the same way you would for an in-person presentation. Business casual is usually a good general rule for how to dress even for online meetings. You can read our blog “How to Dress Business Casual” for some tips on what to wear. Also, you want to go ahead and make sure your camera is on. Check your lighting so your face is not covered by shadows. This helps keeps the audience engage and ensures you are visible to the people you are presenting to. Lastly, try and get your computer camera to around eye level to give the visual effect of making eye contact like you would in person. 

For some more tips on online presenting check out these resources below:




How to Dress Business Professional

Guide To Business Attire (With Examples) | Indeed.com

You might have seen a previous blog about how to dress business casual, and if not then you can go ahead and read it here. But if you did read that you might be wondering what is business professional? This blog outlines how to dress business professional and gives some examples!

Business professional is a traditional form of work attire still used today. This being said many companies expect business casual in day-to-day work. “You might wear business professional in industries like accounting, banking, finance, government or law.” (Indeed). Business professional is used in jobs/companies that require a stricter dress code.

For Men

Business professional for men include tailored well-fitting suits. You want to avoid bright colors and use a conservative tie. Furthermore, you want to avoid light-colored suits as they are commonly worn at special events like weddings. Ties with bright colors and patterns are not acceptable. For a shirt, you commonly want a white or light blue button-down shirt with a collar. Shirts in the medium blue range are also acceptable.

For shoes the oxford, loafer, monk strap, and wingtip are acceptable and the most popular. When adding accessories a nice watch and briefcase are acceptable. For belts, they should match your suit.

Business Professional Men Dress Code: Modern Office Style Guide (2020)
For Women

Similar to men you want to use neutral dark colors like black and navy blue. Pantsuits are a great option. These can be a blazer with pants or a skirt. Also, you want to make sure your skirt is fitted and below knee level, anything shorter does not fit the business professional dress code. For tops, you want a very nice blouse or button-down neutral-colored skirt.

For shoes, you can wear flats, pumps, or heels. You want to make sure that the heel is 3 inches or less. For accessories, it is common to carry a briefcase and wear minimal jewelry. You want to avoid flashy jewelry and heavy perfume. As for nails, you want them to be trimmed and clean, but you also can paint them with nude colors. Lastly, if you have tattoos you may be required to cover them, and the same goes for men.

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Business professional is a clean neutral-colored look. It takes the requirements up a notch from business casual. For more information and examples check out the resources below.





How to Write a Cover Letter

If you have been keeping up with our blogs then you have learned about interview tips, what to wear, and how to make a resume. In this blog we will be diving into what a cover letter is and what should be included

How to write a cover letter that gets you noticed

“The purpose of your cover letter is to expand upon the achievements in your resume, showcase your personality, and explain why you’d be a good fit for the company” (ResumeGenius). A cover letter should be paired with a resume when applying for jobs because it helps managers and recruiters learn more about you when screening applications. Cover letters are very important as they give insight into you as a potential candidate without being too long. The length of your cover letter should be one page, and this length is critical as companies receive many applications for one job. The person reading your cover letter does not want to read an entire essay, and they simply just do not have the time. This is why only the most important things about yourself should be included.

1. Memorable Introduction

Because employers receive so many applications and cover letters, you wanna make sure yours stands out. The introduction should grab the reader’s intention, just like in any good essay. You want to use keywords in the introduction describing your line of profession. You also want to state an expression of interest in the job opening. As to who you address the cover letter to, you can mention the company, a specific person if you know who will be reviewing applications, or say to whom this may concern if you are unsure

2. Body

A good rule of thumb is to have about 2 body paragraphs. In these, you want to talk about past work experience or projects that have helped you develop skills that you will be using in the job you are applying for. You also want to mention skills that make you a valuable addition to the company. The body paragraphs are the meat of the cover letter, where you go into detail about why you are a great candidate for the job.

3. Closing

The last section is the closing. You want to bring all the points you made in your opening and body together and reiterate how you will add value to the organization. You also want to be sure to thank the company and people who are reading your cover letter. Lastly, you want to provide contact information. This can be done in the closing, but also can be done in the opening or above it. There are many different styles and templates for cover letters, and below you can find some resources to learn more!